COVID-19 Frequently Asked Questions (FAQ)

Frequently Asked Questions

We know you have many questions about what is happening and how it affects you and your loved ones. Below is a collection of common questions from the community. 

Call 211 (or (855) 839-1175 for frequently asked questions about coronavirus, or text your zip code to 898211

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What is COVID-19?

COVID-19 is another name for the novel coronavirus that has recently been circulating and was first identified in Wuhan, China. There are many different types of coronaviruses that commonly circulate among humans, causing mild illnesses. COVID-19 patients are evaluated and cared for differently than those with common coronavirus diagnoses if their symptoms are severe. Learn more about COVID-19 symptoms.

How does COVID-19 spread?

COVID-19 is spread through the transmission of respiratory droplets. If a person infected with COVID-19 coughs or sneezes, they put anyone within six feet of them at risk of developing the virus.

What symptoms should I be concerned about and how do those differ from the common cold?

COVID-19 is a respiratory illness. It can present in a similar way to other respiratory illnesses, including the flu. There is a range of symptoms, but the most common ones are fever, cough and trouble breathing.

When should I see my doctor or seek emergency care?

It depends on the severity of your symptoms. If the symptoms can be managed at home, we encourage you to do that. If your symptoms are severe enough that you need to seek medical care, or if you have underlying healthcare conditions, please contact your primary care provider or seek care wherever you would normally seek care. Either way, if you are sick, it is important to isolate yourself from others whenever possible.

If people catch COVID-19, can they get it a second time?

Not everything is known about this new virus, but medical professionals currently believe that people will acquire immunity once they've recovered from COVID-19. However, it is possible that the immunity will wane over time.

Where do I go if I need help with food or other basic needs? is an excellent resource that will connect you to a variety of community partners. 

What happens when someone in Glenn County tests positive for COVID-19?

Residents with a confirmed positive case of COVID-19 are isolated at home and away from others until there has been no fever without the use of fever-reducing medications, there has been improvement in respiratory symptoms (e.g., cough, shortness of breath) for at least 3 days; AND it is at least 7 days since symptoms first appeared (i.e., the minimum length of time will be 7 days).

Do I need to be worried about getting COVID-19 through food? Will there be food shortages due to the pandemic?

The U.S. Food and Drug Administration has great answers to these questions and more.

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