State Farm in Willows is hiring for the position of a Bi-lingual Customer Service Representative, Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are entrepreneurs that market only State Farm insurance and financial service products. This position is with State Farm agent, Lynda Kelly in Willows. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. A background
check and credit check will be completed by employer prior to hiring as both are required to obtain licensing. Desired qualities include:
• Ethical and Honest
• Must be bilingual in Spanish and English
• If not already licensed, must be able to successfully complete all applicable licensing requirements.
• Excellent communication skills - written, verbal and listening
• Organizational skills
• Detail oriented
• Ability to work in a team environment
• Ability to multi-task
Responsibilities: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Maintain a strong work ethic with a total commitment to success each and every day. Salary will be based on experience.