County increases online access as a part of Covid-19 response

picture of computers in the cloud

Updated Thursday, February 25 2021.  In response to the Governor’s Executive Order N-33-20 to shelter in place Glenn County has implemented business continuity practices to ensure we continue to operate and are here to serve you. Although business offices are closed to walk-in services we are here and continue to provide essential services to the public through alternative means of communication. In order to ensure access to services during this period we have posted various online options for all County offices. Before you come by please see the following resources listed by department that are available.

 

DEPARTMENT

SERVICE DELIVERY INFORMATION –

ALTERNATIVES TO IN PERSON SERVICES

AG COMMISSIONER

  • Sealer of Weights and Measures
  • Certified Unified Permit Agency (CUPA)
  • Water Resources

Our lobby is now open serving, those with appointments for permit renewals. Walk-ins are welcome for those renewing Pest Control Business, Structural Pest Control Branches 2 & 3, Pest Control Aircraft Pilot, Pest Control Advisor and Farm Labor registrations. Items can be left in the secure drop box, located to the left of the front door, payments are accepted, and receipts will be mailed.

We are asking the public to follow CDC COVID-19 safety guidelines including:

  • All persons entering the office are required to properly wear a face mask covering their nose and mouth.  Masks are available in the office.
  • All persons entering the office must observe social distancing

You are invited to email the department at agcommr@countyofglenn.net, call 530-934-6501 or fax items to: 530-934-6503.

AIR POLLUTION CONTROL

 

Our lobby is now open serving, those with appointments for permit renewals. Walk-ins are welcome for those renewing Pest Control Business, Structural Pest Control Branches 2 & 3, Pest Control Aircraft Pilot, Pest Control Advisor and Farm Labor registrations. Items can be left in the secure drop box, located to the left of the front door, payments are accepted, and receipts will be mailed.

We are asking the public to follow CDC COVID-19 safety guidelines including:

  • All persons entering the office are required to properly wear a face mask covering their nose and mouth.  Masks are available in the office.
  • All persons entering the office must observe social distancing

You are invited to email the District at apcd@countyofglenn.net or call 530-934-6500. @GlennCountyAir

ASSESSOR / CLERK-RECORDER / ELECTIONS

Assessor/Clerk-Recorder/Elections Office will not be able to provide services for walk-in customers until further notice.

  • Real Estate

No Walk-Ins, Document processing by mail        

  • Marriage Licenses

Suspended until March 1, 2021

  • Birth, Death, and Marriage Records

Requests for vital records (birth, death, and marriage records) submitted online through the Vitalchek service, as well as requests through the mail will be processed. Completed requests will be sent through the US mail.

  • Business Filings, Official Record Purchases

Business filings and official records (purchase of copies) will not be available. However, filings or requests submitted through the mail will be processed. Completed filings or requests will be sent through the US mail.

  • General phone Calls and Emails

Phone calls, voicemails and emails may be answered based on availability of staff. Recorder (530) 934-6412, Elections (530) 934-6414, Assessor (530) 934-6402

Please read – Public Notice

assessor@countyofglenn.net

elections@countyofglenn.net

 

BOARD OF SUPERVISORS / CLERK OF THE BOARD / COUNTY ADMINISTRATIVE OFFICE

The Board of Supervisors, County Administrative and Clerk of the Board office is open to the public during regular County business hours. Additionally, other no contact options remain in place for meetings and every day business.   Please see our online options below:

Here's How You Can Stay Engaged!
You are strongly encouraged to listen to the live audio stream of the Board of Supervisors meetings at
Online Minutes & Agendas with live meeting audio. If you wish to make a comment on a specific agenda item, please submit your comment via email to the Clerk of the Board at gcboard@countyofglenn.net by 5:00 p.m. on the Monday prior to the Board meeting. Your comment will be placed into the record at the Board meeting. If you are listening to the audio live stream of the Board meeting and wish to make either a general public comment or to comment on a specific agenda item as it is being heard, please submit your comment, limited to 250 words or less, to the Clerk of the Board at gcboard@countyofglenn.net. Every effort will be made to read your comment into the record, but some comments may not be read due to time limitations. Comments received after an agenda item will be made part of the record if received prior to the end of the meeting. To submit written comments by U.S. Mail or email for inclusion in the meeting record, they must be received by the County Clerk no later than 9:00 a.m. on the morning of the noticed meeting.  To submit written comments by email, please forward them to gcboard@countyofglenn.net

Phone: 530-934-6400 - Mailing address: 525 W. Sycamore St., Suite B1 Willows, CA 95988

CHILD SUPPORT SERVICES

NOTICE: The Department of Child Support Services will again be open to the public starting March 8th, 2021: Monday through Friday, 8am to 5pm. In an effort to protect the public and staff, we are limiting attendance in the lobby. To ensure we can address all of your questions or concerns, appointments are highly encouraged. All visitors are required to wear a mask, observe social distancing, and follow local, state and CDC public health guidelines. 

Contact Us:

AVISO:  El Departamento De Manutencion Infantil volvera a estar abierto al publico apartir de el 8 de Marzo de 2021: Lunes a Viernes, de las 8am a 5pm. En un esfuerzo para proteger al publico y al personal, estaremos limitando asistencia en la oficina.  Para asegurarnos que podremos responder a  todas sus preguntas, citas son recomendadas. Todos los visitantes deben usar una mascara, obeservar distanciamiento social, y seguir las recomendaciones de salud publica locales, estatales y los de el Centro para el Control y la Prevencion de Enfermedades (CDC) de los EE.

Informacion de contacto:

COMMUNITY ACTION

Glenn County Community Action Department (CAD) is taking every precaution to keep our community safe and contain the spread of COVID-19 (Coronavirus). Offices are open by appointment only.  Please contact the staff during regular business hours (Monday-Friday, 8am to 5pm) at the following phone numbers:

  • For Business Services or Glenn Grows Business Incubator, call (530) 865-6165
  • For Employment Services, Job Training, or Information about Workforce Innovation and Opportunity Act (WIOA): call (530) 865-6165
  • For Housing Services and Energy Assistance, call (530) 865-6129
  • Staff can also be contacted toll free by calling 1-800-287-8711 and someone will direct your call. 

For general inquiries, you can also contact staff at gccad@countyofglenn.net

 

COOPERATIVE EXTENTION

UC Cooperative Extension is currently closed to the public, but we are still working! Our Community Education Specialists and Advisors are working remotely and are available via email, mobile phone, zoom and other virtual communications technologies. County staff are in the office during regular business hours and are available via phone and email. 530-865-1107 glenn@ucanr.edu Please call the office if you need access to educational materials or curriculum and staff will bring the items to you.

Please read – Public Notice

  

DISTRICT ATTORNEY

The District Attorney’s Office continues to be open for business, but the lobby door will remain locked.  Call (530) 934-6525 and, if we cannot address the issue telephonically, someone will meet you at the door.  Please wear a face covering when approaching the office in person.  To assure “in-person” contact with an attorney, a pre-scheduled appointment is recommended.        

  

FINANCE

The Department of Finance and Tax Collector’s office is fully open to both the public and county departments. All services have been restored and operations have returned to normal. All visitors are required to wear a mask, observe social distancing, and follow local, state and CDC public health guidelines.

 

GENERAL COUNTY SERVICES

County Facilities

County Fleet

 

Extra precautions are being taken to sanitize and disinfect the employee and public areas in and around our County’s Buildings, and other public areas like park/public restrooms, picnic tables and seating, boat launch restrooms, and lobbies.  Vehicles are being treated before and after service with special attention to door handles, steering wheels, gear shifts, etc.

County Facilities 530-934-6545     Facilities2@countyofglenn.net

County Fleet 530-934-6544      Fleet@countyofglenn.net

HEALTH & HUMAN SERVICES AGENCY

Health and Human Services Agency (HHSA) remains open! In taking extra steps to keep patrons and staff safe, we have made modifications to in-person services and our lobby hours.

CLICK HERE for current department notifications on services offered during the Coronavirus (COVID-19) response.

For the latest Glenn County updates on the Coronavirus (COVID-19) CLICK HERE.

We thank you for working with us to keep our community healthy.

   

PERSONNEL

At Personnel, our lobby is open. Applicants are also able to access applications and apply for positions on line. We are also providing face to face services by appointment only, observing social distancing.  APPLY ONLINE!

PLANNING & COMMUNITY DEVELOPMENT

Building Department

Environmental Health

Planning Division

 

In person services are suspended until further notice. Building permit inquiries, applications, and plans may be submitted electronically via Email. Environmental Health Permits shall be submitted via Email, Postal Service or Drop off Box. During this time, fees collected will be limited to Check (mailed with application) or Credit Card payment over the phone. Planning Projects shall not be submitted in person. All new Planning Projects shall be submitted via, Email, Postal Service or in the Drop off Box located outside the PCDSA office at 225 N. Tehama Street. During this time, fees collected will be limited to Check (mailed with application) or Credit Card payment over the phone.

Please read – Public Notice

ppwabuildinginspection @countyofglenn.net

Environmental@countyofglenn.net

planning@countyofglenn.net

 

PROBATION

The Probation Department lobby is open for business between the hours of 8:00 am to 12 pm and from 1:00 pm to 5:00 pm. 

Lobby occupancy is limited to five persons at a time, and seating is limited based on social distancing/placement of chairs.  All entrants are highly encouraged to wear facial coverings. Individuals feeling ill, are asked to remain at home and call the Probation Department at 934-6416 and ask to speak to the officer assigned to their case.

Drug testing and field supervision activities have resumed.  All individuals under the supervision of the department are expected to remain in compliance with all terms and conditions of probation.  Appointments with your assigned officer will take over the phone, or in the lobby if necessary.

Those clients who have probation conditions related to the attendance of meetings of either Alcoholics/Narcotics Anonymous can still meet this requirement by attending those meetings via Zoom. 

Please call in advance with any questions.

 

 

PUBLIC WORKS

The Public Works Agency lobby is open to the public during County business hours.

We are asking the public to follow CDC COVID-19 safety guidelines including:

  • All persons entering the office are required to properly wear a face mask covering their nose and mouth.  Masks are available in the office.
  • All persons entering the office must observe social distancing.

For general inquires call 530-934-6530, or email publicworks@countyofglenn.net.

Landfill Operations: Remain in your vehicle while at the Scale House. Payment by credit or debit card is preferred.  Please follow CDC COVID-19 safety guidelines when unloading waste. For questions please call 530-624-0286, or email solidwaste@countyofglenn.net.

Airports Division: To report an issue at either Haigh Field Airport or Willows-Glenn County Airport, please call 530-934-6530, or email airports@countyofglenn.net.

SHERIFF

Animal Control, Civil Division, Coroner, County Jail, Office of Emergency Services, Search & Rescue

Office lobby is OPEN to all for in-person services. Concealed Carry Weapons services remain to be done by appointment only.

 

 

VETERAN'S SERVICES The office lobby is closed. Veteran's are welcome and encouraged to call for an appointment.