County reduces in-person services, increases online access

picture of computers in the cloud

In response to the Governor’s Executive Order N-33-20 to shelter in place Glenn County has implemented business continuity practices to ensure we continue to operate and are here to serve you. Although business offices are closed to walk-in services we are here and continue to provide essential services to the public through alternative means of communication. In order to ensure access to services during this period we have posted various online options for all County offices. Before you come by please see the following resources listed by department that are available.

 

DEPARTMENT

SERVICE DELIVERY INFORMATION –

ALTERNATIVES TO IN PERSON SERVICES

AG COMMISSIONER

  • Sealer of Weights and Measures
  • Certified Unified Permit Agency (CUPA)
  • Water Resources

Please call ahead of your visit to learn how we are available to help you.  The doors are closed to the public currently, but you are welcome to drop by the office and we will meet you outside.  A table and shade tent have been set up or you can remain in your vehicle and we will come out to you.   Please know, all of our services are operational, but we have changed some processes.  Items can be left in the secure drop box, located to the left of the front door, payments are accepted and receipts will be mailed.  You are invited to email the department at agcommr@countyofglenn.net or call 530-934-6501.

AIR POLLUTION CONTROL

 

Please call ahead of your visit to learn how we are available to help you.  The doors are closed to the public currently, but you are welcome to drop by the office and we will meet you outside.  A table and shade tent have been set up or you can remain in your vehicle and we will come out to you.   Please know, all of our services are operational, but we have changed some processes.  Items can be left in the secure drop box, located to the left of the front door, payments are accepted and receipts will be mailed. You are invited to email the District at apcd@countyofglenn.net or call 530-934-6500. @GlennCountyAir

ASSESSOR / CLERK-RECORDER / ELECTIONS

Assessor/Clerk-Recorder/Elections Office will not be able to provide services for walk-in customers until further notice.

  • Real Estate

No Walk-Ins, Document processing by mail        

  • Marriage Licenses

Suspended until further notice

  • Birth, Death, and Marriage Records

Requests for vital records (birth, death, and marriage records) submitted online through the Vitalchek service, as well as requests through the mail will be processed. Completed requests will be sent through the US mail.

  • Business Filings, Official Record Purchases

Business filings and official records (purchase of copies) will not be available. However, filings or requests submitted through the mail will be processed. Completed filings or requests will be sent through the US mail.

  • General phone Calls and Emails

Phone calls, voicemails and emails may be answered based on availability of staff. Recorder (530) 934-6412, Elections (530) 934-6414, Assessor (530) 934-6402

Please read – Public Notice

assessor@countyofglenn.net

elections@countyofglenn.net

 

BOARD OF SUPERVISORS / CLERK OF THE BOARD / COUNTY ADMINISTRATIVE OFFICE

The offices located within the Willows Memorial Hall are now closed to walk-in services.  In order to ensure access to services during this period we encourage you to call or email us. 

Here's How You Can Stay Engaged!
You are strongly encouraged to listen to the live audio stream of the Board of Supervisors meetings at
Online Minutes & Agendas with live meeting audio. If you wish to make a comment on a specific agenda item, please submit your comment via email to the Clerk of the Board at gcboard@countyofglenn.net by 5:00 p.m. on the Monday prior to the Board meeting. Your comment will be placed into the record at the Board meeting. If you are listening to the audio live stream of the Board meeting and wish to make either a general public comment or to comment on a specific agenda item as it is being heard, please submit your comment, limited to 250 words or less, to the Clerk of the Board at gcboard@countyofglenn.net. Every effort will be made to read your comment into the record, but some comments may not be read due to time limitations. Comments received after an agenda item will be made part of the record if received prior to the end of the meeting. To submit written comments by U.S. Mail or email for inclusion in the meeting record, they must be received by the County Clerk no later than 9:00 a.m. on the morning of the noticed meeting.  To submit written comments by email, please forward them to gcboard@countyofglenn.net

Phone: 530-934-6400 - Mailing address: 525 W. Sycamore St., Suite B1 Willows, CA 95988

CHILD SUPPORT SERVICES

NOTICE: Due to the Coronavirus pandemic, the child support office will be closed to the public IMMEDIATELY effective 03/24/2020 at 10:30AM and will be closed until further notice. Click here for more information. **A variety of options to make your child support payments are available on this flyer.

AVISO: Debido a la pandemia del Coronavirus, la oficina de manutencion de hijos estara cerrada al publico INMEDIATAMENTE efectivo 24/03/2020 a las 10:30AM hasta proximo aviso. Oprima aqui para mas informacion. **Hay una variedad de opciones para hacer sus pagos de manutencion, estan disponible en la pagina 2 de este folleto

COMMUNITY ACTION

Glenn County Community Action Department (CAD) is taking every precaution to keep our community safe and contain the spread of COVID - 19 (Coronavirus). Office open by appointment only.

  • For Employment Services and information about Workforce Innovation and Opportunity Act (WIOA) Programs and/or Glenn Grows business incubator, call (530) 865-6165

For Housing and Energy Services, call (530) 865-6129         For Shipping and Deliveries, call (530) 685-0093          Our toll free number is 1-800-287-8711        Please read – Public Notice

COOPERATIVE EXTENTION

UC Cooperative Extension is currently closed to the public, but we are still working! Our Community Education Specialists and Advisors are working remotely and are available via email, mobile phone, zoom and other virtual communications technologies. County staff are in the office during regular business hours and are available via phone and email. 530-865-1107 glenn@ucanr.edu Please call the office if you need access to educational materials or curriculum and staff will bring the items to you.

Please read – Public Notice

  

DISTRICT ATTORNEY

Our office is still open for County business but the doors will be locked to outside visitors.  As you are making your rounds delivering items to our office, please either call or email us & someone will meet you at the door. We can be reached at (530)934-6525. 

  

FINANCE

Department of Finance office is closed to the Public.  Our office is still open for County business but the doors will be locked to outside visitors.  As you are making your rounds delivering items to our office, please either call or email us & someone will meet you at the door to let you in. All processes such as payroll, accounts payable, etc. are operating as business as usual and will remain on normal schedule.  Thank you for your patience & understanding.

Please read – Public Notice

GENERAL COUNTY SERVICES

County Facilities

County Fleet

 

Extra precautions are being taken to sanitize and disinfect the employee and public areas in and around our County’s Buildings, and other public areas like park/public restrooms, picnic tables and seating, boat launch restrooms, and lobbies.  Vehicles are being treated before and after service with special attention to door handles, steering wheels, gear shifts, etc.

County Facilities 530-934-6545     Facilities2@countyofglenn.net

County Fleet 530-934-6544      Fleet@countyofglenn.net

HEALTH & HUMAN SERVICES AGENCY

HHSA operations and services are operating as part of the essential critical infrastructure described in the Statewide Executive Order N-33-20, as of March 19, 2020. Although residents are to shelter in place, County essential services and functions will continue.  Please use web and other online resources to check on specific programs and services. The Glenn County Health and Human Services Agency (HHSA) has made some modifications to services we offer.

CLICK HERE for current department notifications on services offered during the Coronavirus (COVID-19) response.

For the latest Glenn County updates on the Coronavirus (COVID-19) CLICK HERE.

We thank you for working with us to keep our community healthy.

   

PERSONNEL

At Personnel, our lobby is closed. Applicants are able to access applications and apply for positions on line. We are also providing face to face services by appointment only, observing social distancing.  APPLY ONLINE!

PLANNING & COMMUNITY DEVELOPMENT

Building Department

Environmental Health

Planning Division

 

In person services are suspended until further notice. Building permit inquiries, applications, and plans may be submitted electronically via Email. Environmental Health Permits shall be submitted via Email, Postal Service or Drop off Box. During this time, fees collected will be limited to Check (mailed with application) or Credit Card payment over the phone. Planning Projects shall not be submitted in person. All new Planning Projects shall be submitted via, Email, Postal Service or in the Drop off Box located outside the PCDSA office at 225 N. Tehama Street. During this time, fees collected will be limited to Check (mailed with application) or Credit Card payment over the phone.

Please read – Public Notice

ppwabuildinginspection @countyofglenn.net

Environmental@countyofglenn.net

planning@countyofglenn.net

 

PROBATION

Lobby is closed.  All services require appointment.

 

 

PUBLIC WORKS

We remain open with no changes to services, but walk in consultations are suspended for the time being.

Landfill Operations: Remain in your vehicle while at the Scale House. Payment by credit or debit card is preferred.  Adhere to social distancing best practices when unloading waste

Roads Division: If you wish to meet in person, please schedule an appointment via phone or email. If staff availability allows we can meet in the field at the location in concern, otherwise staff will meet you at your vehicle in the parking lot.

Airports Division: To report an issue at either Haigh Field Airport or Willows-Glenn County Airport, please call or email.

Please refer to public notice for more information.  Please read – Public Notice

For general inquires call 530-934-6530 publicworks@countyofglenn.net

Road Shop deliveries call 530-934-6534 roads@countyofglenn.net

Scale House call 530-624-0286 solidwaste@countyofglenn.net.

airports@countyofglenn.net

SHERIFF

Animal Control, Civil Division, Coroner, County Jail, Office of Emergency Services, Search & Rescue

Office lobby is OPEN to all for in-person services. Concealed Carry Weapons services remain to be done by appointment only.

 

 

VETERAN'S SERVICES The office lobby is closed. Veteran's are welcome and encouraged to call for an appointment.