Disaster Recovery Process

Recovery is the immediate, short, and long-term actions taken in the aftermath of a disaster to assist in restoring the community. It is important to note that this is usually a gradual process. Safety and mental and physical well-being are key issues to consider during recovery.

Recovery NDRF Graphic

How a Disaster Gets Declared

Have you ever wondered how a Federal Emergency is declared? Check out this short video from FEMA 

Individual Assistance

Individual Assistance is assistance for when individuals, households, or businesses are affected by an emergency or disaster, assistance may come in a variety of ways, including government and/or nonprofit, volunteer and faith-based organizations. Governmental individual assistance, such as FEMA Individual Assistance, is rare. Although disaster assistance programs are not designed to return you to pre-disaster condition, they may help you begin the Recovery Process.

Insurance is the first resource in recovering from a disaster. Contact your insurance agent or company representative to report your losses, review your coverage, and answer any questions. The California Department of Insurance provides assistance with insurance issues and can be reached by calling 1-800-927-HELP (4357) or by visiting the Department of Insurance website.

Additionally, voluntary Agencies, such as the local American Red Cross or the Salvation Army, are often ready to step in and help take care of immediate needs. These organizations may be able to assist with sheltering or hotel vouchers, food, or clothing. 

Public Assistance

The Public Assistance disaster recovery programs provides assistance to state agencies, local governments, special districts and eligible private non-profit organizations impacted by a disaster in order to achieve a safer future for all California communities. The Public Assistance helps ensure that government entities are provided the assistance they need to recover from a major disaster or emergency.

Links to Recovery Resources:

August Complex Fires Recovery 

Glenn County experienced a loss of 188,741 acres to the August Complex Fires. A significant portion of the burned area is on Mendocino National Forest land. A mix of primary residence, secondary homes and cabins, and out buildings were lost in the fire. Damage to Forest Highway (FH) 7 occurred as well as minor damage to County Road 308. County Road 308 has been repaired. The destruction from this fire was limited in Glenn County due to the rural/frontier nature of the burn area. Due to the limited scope of damage sustained within the Glenn portion of the fire, Glenn County qualifies for only limited State assistance and does NOT qualify for Federal assistance through FEMA. State public assistance application has been filed for road repairs on FH7. Individual property owner assistance is not available through state or federal programs due to the limited scope of damage sustained within Glenn County. Property owners are encouraged to work with private insurance for cleanup and rebuilding. Private contractors and cleanup agencies are available to assist with debris and hazardous waste removal.

Additional information will be posted to this site as it becomes available. 

Economic Disaster Injury Loan Program

Glenn County has been included in the Federal Declaration for Small Business Administration (SBA) Economic Disaster Injury Loan Program (EIDL). Economic Injury Disaster Loans provide working capital loans to help small businesses, small agricultural cooperatives, small businesses engaged in aquaculture, and most private, non-profit organizations of all sizes meet their ordinary and necessary financial obligations that cannot be met as a direct result of the disaster.  These loans are intended to assist through the disaster recovery period.   

For additional information in SBA disaster assistance and to download applications, visit SBA website, call SBA’s Customer Service Center at (800) 659-2955, or email [email protected]. Individuals who are deaf or hard-of-hearing may call (800) 877-8339. 


Wildfire Recovery Resources for Homeowners 

 Resources to help residents and property owners with contractors, insurance, wildfire debris management and disposal, household hazardous waste collection and storage, and debris/ash cleanup and disposal.

Wildfire Cleanup Kits Available

American Red Cross has provided a limited supply of fire cleanup kits for property owners in Glenn County who have damaged or destroyed property from the August Complex Fires. Wildfire kits help residents clean up ash, slurry, smoke, spoiled food and other damage to their homes caused by the fire. Wildfire kits include items such as sifters, bucket or tub, shovel, bags, tarp, masks, personal care items such as eye drops, lip balm, and throat lozenges. Wildfire Cleanup Kits may be picked up by property owners through the month of October 2020 at the Glenn County Sheriff's Office - OES, 543 W. Oak St. Willows, CA 95988. Please call Office of Emergency Services at 530-934-6441 to schedule to pick up a kit.

Disposal of Fire Generated Waste

Anderson Landfill will accept waste created from the August Complex

  • Prior to hauling, customers must log onto WMSolutions.com or call 1-800-963-4776 to setup an account.
  • After setting up an account, Waste Management may require an analysis of the materials to determine where the debris is to be disposed of.
  • Analysis may consist of a certificate from Environmental Health or CalOES, or a sample of materials may need to be sent for analytical review. Contact Glenn County Environmental Health for additional information.
Butte County landfill is unable to accept fire generated waste from the August Complex Fires due to capacity restrictions related to Butte County Fires.

USFS Burned Area Emergency Response team is conducting assessments and prioritizing targeted emergency mitigation measures for the August Complex Fire. BAER Summary

For updates on the BAER assessment:

BAER UPDATE-- Forest Service BAER team begins post-fire assessment of August Complex South Zone

BAER ANNOUNCEMENT-- Map Released Showing BAER Assessment Area for August Complex South Zone

BAER South Zone August Complex Map