Training Video and fact sheet Links
Links listed below are informative and will assist you in furthering your understanding in the IHSS program. Please review the links prior to contacting the Glenn County Public Authority. Most questions or issues will be addressed in these educational videos or fact sheets.
Inviting Your Recipient to Enroll in Electronic Service Portal
EVV - Electronic Visit Verification for EVV phone app and ESP - this is training for the State/Federal mandate for non-live in providers to check in and check out.
Violation Training (overtime, travel, weekly, monthly)
Orientation Materials for IHSS Providers
It is the responsibility of all IHSS Providers to review these documents.
IHSS Program California Code Section
- Tier 1 Crimes
- Tier 2 Crimes
- Individual Provider Benefits and Services Information
- Mandated Reporter
- Medi-Cal Fraud and Abuse
- Tips for Avoiding Fraud
- Violations
- Share of Cost
- Travel Time
- Communicating with Your Recipient
- Wait Time
- Live-In Provider Self-Certification Information
- Workweek Scheduling
- Services Covered by IHSS
- Description of Unauthorized Tasks
- NOA (Notice of Action) Sample